Terms of Use

WatchKeeper is a logbook tool for sailors. Use it responsibly. Don’t break the law with it. Don’t rely on it for navigation or emergencies. We will do our best to keep it running and your data safe, but we can’t promise perfection at sea or on land.

See our Safety Disclaimer for the marine-specific caveats and our Privacy Policy for how we handle your data.

These Terms govern your use of WatchKeeper (the “Service”), provided by Watchkeeper Technology Inc., a British Columbia corporation (“we,” “us”). By creating an account or using the Service, you agree to be bound by these Terms, the Privacy Policy, and the Safety Disclaimer. If you don’t agree, don’t use the Service.

You must be at least 18 years old to create an account. You must have the legal authority to enter into these Terms in your jurisdiction.

You are responsible for keeping your login credentials secure and for all activity that happens under your account. Notify us immediately if you suspect unauthorised access. We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a risk to other users or the Service.

• Coastal tier is free.
• Offshore and Bluewater tiers are paid subscriptions billed monthly or annually in advance. Pricing is shown at /pricing.
• Trial: new Offshore signups get a 14-day free trial. Cancel any time during the trial to avoid being charged.
• Auto-renewal: paid subscriptions auto-renew at the end of each term unless cancelled.
• Cancellation: cancel any time from Settings → Billing. Your access continues until the end of the paid term.
• Refunds: we offer pro-rated refunds for annual subscriptions cancelled within 30 days of renewal. Monthly subscriptions are non-refundable once charged. If you believe you were charged in error, contact us.
• Payments are processed by Stripe. We don’t see or store your full card number.

Log entries, vessel data, crew lists, photos, and other content you create or upload (“Your Content”) remain yours. By using the Service you grant us a limited licence to host, process, and display Your Content solely for the purpose of operating WatchKeeper on your behalf. We don’t claim ownership and we don’t use Your Content to train AI models.

You are responsible for the legality of Your Content and for the consent of anyone identified in it (crew, emergency contacts, etc.).

You agree not to:

• Use the Service to break the law, infringe on others’ rights, or harass anyone.
• Spam shore-brief recipients or any other email/SMS contact reachable via the Service.
• Reverse-engineer, scrape, or attempt to gain unauthorised access to the Service or its underlying systems.
• Use the Service to falsify navigation logs for legal, insurance, or regulatory purposes. WatchKeeper is a personal record, not an evidentiary instrument.

The Service is not a navigation, weather, or emergency tool. Read the full Safety Disclaimer. Your use of the Service is at your own risk.

We aim for high availability but we don’t guarantee uptime. The Service depends on third parties (hosting, email, SMS, AI providers) that we don’t fully control. We may add, modify, or remove features at any time. Material changes to paid features will be communicated to active subscribers in advance.

You can close your account any time from Settings. We can suspend or terminate access if you violate these Terms or if continuing your service would create undue legal or operational risk for us. On termination you keep the right to export your data within 30 days; after that, soft-deleted account data is permanently removed.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED CANADIAN DOLLARS, WHICHEVER IS GREATER. WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, PROFITS, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY.

This limitation applies even if a remedy fails of its essential purpose.

You will indemnify us against any third-party claim arising from your use of the Service, Your Content, or your violation of these Terms.

These Terms are governed by the laws of British Columbia, Canada, without regard to conflict-of-law principles. Disputes will be brought in the courts of British Columbia.

We may update these Terms as the Service evolves. Material changes will be announced by email and reflected in the “Effective” date at the top of this page. Continued use after a material change constitutes acceptance.

Questions: hello@watchkeeper.me.